Friday, August 30, 2013

Resolved: Network

Status: Resolved
Outage reported at: 8/30/2013 7:13:55 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Internet Access

Common effects:
     Not working

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Network

Status: In Progress
Outage reported at: 8/30/2013 7:13:55 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Internet Access

Common effects:
     Not working

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, August 29, 2013

Outage: .

Status: In Progress
Outage reported at: 8/29/2013 7:53:38 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:


Common effects:
     Not working

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Monday, August 26, 2013

JayDocs Migration This Weekend

JayDocs will be migrating to a larger, more efficient server this weekend starting at 11:59 p.m. August 31st.  This transition should not take more than 6 hours. 

Users may access JayDocs during this time, but there may be periods of down time.  We advise users not to upload any materials to JayDocs during this migration as the files may not go through reliably.  You may however login and download files, but be aware that the connection may terminate every so often during the migration period.

If you have questions about the migration, please contact Ann Alexander (588-7206 or aalexander4@kumc.edu)  For technical support issues following the migration, please call Customer Support at (913) 588-7995.


We thank you in advance for your patience.

Wednesday, August 7, 2013

Scheduled Outage Completed: Wireless Access Outage and Brief Internet Outage

The scheduled Wireless and Brief Internet Outage has been completed.

Scheduled Outage: Wireless Access Outage and Brief Internet Outage

University Wireless, incuding guest access, will be unavailable on 8/7/2013 from 9:00PM - 11:30PM while facilities is working on a power cutover.  Towards the end of that time frame, there will be an approximate 1-5 minute internet outage as well.

Thursday, August 1, 2013

Resolved: Web Services/Sites

Status: Resolved
Outage reported at: 8/1/2013 2:23:21 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     ww.kumc.edu

Common effects:
     Can not access resources
     Can not search or view

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Web Services/Sites

Status: In Progress
Outage reported at: 8/1/2013 2:23:21 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     ww.kumc.edu

Common effects:
     Can not access resources
     Can not search or view

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.