Tuesday, December 17, 2013

Resolved: Software

Status: Resolved
Outage reported at: 12/16/2013 3:00:53 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Locking up

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Monday, December 16, 2013

Outage: Software

Status: In Progress
Outage reported at: 12/16/2013 3:00:53 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Locking up

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Outage: .

Status: In Progress
Outage reported at: 12/16/2013 7:27:54 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:


Common effects:
     Can not log on

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Friday, December 13, 2013

Resolved: Software

Status: Resolved
Outage reported at: 12/13/2013 3:46:24 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     O2

Common effects:
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 12/13/2013 3:46:24 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     O2

Common effects:
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Monday, December 9, 2013

Outage: .

Status: In Progress
Outage reported at: 12/9/2013 7:00:44 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Print Servers

Common effects:
     Can not print

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Tuesday, November 19, 2013

Resolved: Software

Status: Resolved
Outage reported at: 11/19/2013 10:57:26 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 11/19/2013 10:57:26 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Resolved: PeopleSoft

Status: Resolved
Outage reported at: 11/19/2013 7:02:29 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     HR

Common effects:
     Can not log on

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: PeopleSoft

Status: In Progress
Outage reported at: 11/19/2013 7:02:29 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     HR

Common effects:
     Can not log on

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Wednesday, November 13, 2013

Resolved: Web Services/Sites

Status: Resolved
Outage reported at: 11/12/2013 8:34:53 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Wireless     my.kumc.edu     ww.kumc.edu

Common effects:
     Limited access

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Tuesday, November 12, 2013

Outage: Web Services/Sites

Status: In Progress
Outage reported at: 11/12/2013 8:34:53 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Wireless     my.kumc.edu     ww.kumc.edu

Common effects:
     Limited access

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Wednesday, November 6, 2013

Resolved: Software

Status: Resolved
Outage reported at: 11/6/2013 1:32:12 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     IDX

Common effects:

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 11/6/2013 1:32:12 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     IDX

Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Monday, November 4, 2013

Resolved: Software

Status: Resolved
Outage reported at: 11/1/2013 1:58:51 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Outlook Client     Outlook OWA     my.kumc.edu     ww.kumc.edu     LANDesk

Common effects:
     Calendar down
     Outgoing e-mail (SMTP) down
     Post Office down
     Webmail Down
     Can not access resources
     Can not log on to web site
     Video Conferencing down
     Down
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Friday, November 1, 2013

Outage: Software

Status: In Progress
Outage reported at: 11/1/2013 1:58:51 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Outlook Client     Outlook OWA     my.kumc.edu     ww.kumc.edu     LANDesk

Common effects:
     Calendar down
     Outgoing e-mail (SMTP) down
     Post Office down
     Webmail Down
     Can not access resources
     Can not log on to web site
     Video Conferencing down
     Down
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Scheduled Maintenance: Possible Internet Connectivity Issues 11-3-2013

Information Resources will be performing scheduled maintenance from 7:00 PM to 7:30 PM on Sunday, November 3, 2013.  During this time users may experience difficulty reaching web sites on the Internet as well as the Lawrence campus from the Medical Center.  Users off campus trying to access Medical Center resources may have difficulty reaching web sites on the Medical Center campus as well during this time frame.  This includes services such as E-Mail and VPN access.

Wednesday, October 30, 2013

Resolved: Software

Status: Resolved
Outage reported at: 10/29/2013 1:35:40 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     IDX

Common effects:

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Tuesday, October 29, 2013

Outage: Software

Status: In Progress
Outage reported at: 10/29/2013 1:35:40 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     IDX

Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Tuesday, October 22, 2013

Resolved: Network

Status: Resolved
Outage reported at: 10/22/2013 7:14:00 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Firewall

Common effects:
     Can not access resources

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Network

Status: In Progress
Outage reported at: 10/22/2013 7:14:00 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Firewall

Common effects:
     Can not access resources

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Tuesday, October 15, 2013

Resolved: E-mail

Status: Resolved
Outage reported at: 10/15/2013 11:28:40 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Outlook Client     Outlook OWA

Common effects:
     Not working

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Resolved: Network

Status: Resolved
Outage reported at: 10/15/2013 11:58:43 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Firewall

Common effects:
     Limited access

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Network

Status: In Progress
Outage reported at: 10/15/2013 11:58:43 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Firewall

Common effects:
     Limited access

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Outage: E-mail

Status: In Progress
Outage reported at: 10/15/2013 11:28:40 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Outlook Client     Outlook OWA

Common effects:
     Not working

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Friday, October 11, 2013

Resolved: Software

Status: Resolved
Outage reported at: 10/11/2013 7:01:04 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     O2

Common effects:
     Can not log on
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 10/11/2013 7:01:04 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     O2

Common effects:
     Can not log on
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, September 19, 2013

Resolved: Software

Status: Resolved
Outage reported at: 9/19/2013 7:58:27 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     O2

Common effects:
     Locking up

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 9/19/2013 7:58:27 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     O2

Common effects:
     Locking up

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Friday, September 13, 2013

Resolved: Software

Status: Resolved
Outage reported at: 9/13/2013 9:54:53 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Computer Logon Screen

Common effects:
     Limited access
     Can not log on

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 9/13/2013 9:54:53 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Computer Logon Screen

Common effects:
     Limited access
     Can not log on

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Wednesday, September 11, 2013

Outage: .

Status: In Progress
Outage reported at: 9/11/2013 8:24:08 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:


Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Tuesday, September 10, 2013

Resolved: Software

Status: Resolved
Outage reported at: 9/10/2013 8:56:18 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Can not search/view

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 9/10/2013 8:56:18 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Can not search/view

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Monday, September 9, 2013

Resolved: Web Services/Sites

Status: Resolved
Outage reported at: 9/8/2013 5:09:28 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Aperio

Common effects:
     Can not access
     Can not log on

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Sunday, September 8, 2013

Outage: Web Services/Sites

Status: In Progress
Outage reported at: 9/8/2013 5:09:28 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Aperio

Common effects:
     Can not access
     Can not log on

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Friday, September 6, 2013

Resolved: Software

Status: Resolved
Outage reported at: 9/6/2013 8:22:51 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Not working
     Can not search/view

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 9/6/2013 8:22:51 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Not working
     Can not search/view

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, September 5, 2013

Resolved: Web Services/Sites

Status: Resolved
Outage reported at: 9/5/2013 7:30:16 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     my.kumc.edu

Common effects:
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Web Services/Sites

Status: In Progress
Outage reported at: 9/5/2013 7:30:16 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     my.kumc.edu

Common effects:
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Friday, August 30, 2013

Resolved: Network

Status: Resolved
Outage reported at: 8/30/2013 7:13:55 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Internet Access

Common effects:
     Not working

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Network

Status: In Progress
Outage reported at: 8/30/2013 7:13:55 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Internet Access

Common effects:
     Not working

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, August 29, 2013

Outage: .

Status: In Progress
Outage reported at: 8/29/2013 7:53:38 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:


Common effects:
     Not working

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Monday, August 26, 2013

JayDocs Migration This Weekend

JayDocs will be migrating to a larger, more efficient server this weekend starting at 11:59 p.m. August 31st.  This transition should not take more than 6 hours. 

Users may access JayDocs during this time, but there may be periods of down time.  We advise users not to upload any materials to JayDocs during this migration as the files may not go through reliably.  You may however login and download files, but be aware that the connection may terminate every so often during the migration period.

If you have questions about the migration, please contact Ann Alexander (588-7206 or aalexander4@kumc.edu)  For technical support issues following the migration, please call Customer Support at (913) 588-7995.


We thank you in advance for your patience.

Wednesday, August 7, 2013

Scheduled Outage Completed: Wireless Access Outage and Brief Internet Outage

The scheduled Wireless and Brief Internet Outage has been completed.

Scheduled Outage: Wireless Access Outage and Brief Internet Outage

University Wireless, incuding guest access, will be unavailable on 8/7/2013 from 9:00PM - 11:30PM while facilities is working on a power cutover.  Towards the end of that time frame, there will be an approximate 1-5 minute internet outage as well.

Thursday, August 1, 2013

Resolved: Web Services/Sites

Status: Resolved
Outage reported at: 8/1/2013 2:23:21 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     ww.kumc.edu

Common effects:
     Can not access resources
     Can not search or view

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Web Services/Sites

Status: In Progress
Outage reported at: 8/1/2013 2:23:21 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     ww.kumc.edu

Common effects:
     Can not access resources
     Can not search or view

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, July 25, 2013

Resolved: Software

Status: Resolved
Outage reported at: 7/25/2013 1:25:50 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Not working
     Can not search/view

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Software

Status: In Progress
Outage reported at: 7/25/2013 1:25:50 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Not working
     Can not search/view

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Wednesday, July 24, 2013

Outage: .

Status: In Progress
Outage reported at: 7/24/2013 12:15:33 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:


Common effects:
     Not working

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Wednesday, July 10, 2013

Outage: .

Status: In Progress
Outage reported at: 7/10/2013 3:42:41 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Print Servers

Common effects:
     Can not print

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, June 27, 2013

Resolved: Web Services/Sites

Status: Resolved
Outage reported at: 6/27/2013 7:58:00 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     access.kumed.com

Common effects:
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Web Services/Sites

Status: In Progress
Outage reported at: 6/27/2013 7:58:00 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     access.kumed.com

Common effects:
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Resolved: Server

Status: Resolved
Outage reported at: 6/27/2013 7:05:25 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Citrix

Common effects:
     Can not access

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Server

Status: In Progress
Outage reported at: 6/27/2013 7:05:25 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Citrix

Common effects:
     Can not access

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, June 20, 2013

Resolved: Software

Status: Resolved
Outage reported at: 6/11/2013 9:24:13 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     WebDrive

Common effects:
     Can not search/view

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Friday, June 14, 2013

Resolved: Telephone

Status: Resolved
Outage reported at: 6/14/2013 10:39:12 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Hospital

Common effects:
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Outage: Telephone

Status: In Progress
Outage reported at: 6/14/2013 10:39:12 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Hospital

Common effects:
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Wednesday, June 12, 2013

Blackboard Scheduled Maintenance (6-14) - Completed

We have completed this maintenance and Blackboard is up and running. We apologize for any inconvenience this may cause.

Blackboard Maintenance Schedule



Now that the semester is underway, we want to remind you of important maintenance events scheduled for our Blackboard system this semester, so you can schedule your class work around these dates and times.


  • ·         Every fourth Wednesday is the regularly scheduled maintenance window. Blackboard will be unavailable from 12:00 midnight until 1:00 am on that Wednesday morning. During this time, patches and updates are applied to the servers.

  • ·         In the event maintenance is performed outside of these times, an announcement is posted in Blackboard and on the IR Blog (http://kumcir.blogspot.com/). Also, if Blackboard is down due to an unexpected problem, we post an IR Blog entry, so you should check the IR Blog if you can’t access Blackboard.

Tuesday, June 11, 2013

Outage: Software

Status: In Progress
Outage reported at: 6/11/2013 9:24:13 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     WebDrive

Common effects:
     Can not search/view

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, May 30, 2013

Unscheduled Blackboard Outage (5/30) - Resolved

Users trying to log into Blackboard might have experienced an issue logging in between 6:45 - 8:12 AM Thursday May 30th. This issue has been resolved and Blackboard is functioning normally. We apologize for any inconvenience this may cause.

Friday, April 12, 2013

Scheduled Blackboard Maintenance (4/12/13) - Resolved

This maintenance has been completed and Blackboard is now functioning normally. We apologize for any inconvenience.

Wednesday, April 10, 2013

Technology Outage Notification: Web Services/Sites

Status: Resolved
Outage reported at: 4/10/2013 11:38:24 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     ww.kumc.edu

Common effects:
     Can not Access
     Can not access resources
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: Web Services/Sites

Status: In Progress
Outage reported at: 4/10/2013 11:38:24 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     ww.kumc.edu

Common effects:
     Can not Access
     Can not access resources
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Monday, April 1, 2013

Technology Outage Notification: Web Services/Sites

Status: Resolved
Outage reported at: 4/1/2013 2:27:38 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     my.kumc.edu

Common effects:
     Can not Access
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: Web Services/Sites

Status: In Progress
Outage reported at: 4/1/2013 2:27:38 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     my.kumc.edu
     angel.kumc.edu

Common effects:
     Can not Access
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, March 28, 2013

Technology Outage Notification: .

Status: In Progress
Outage reported at: 3/28/2013 3:58:27 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:


Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Technology Outage Notification: .

Status: In Progress
Outage reported at: 3/28/2013 4:01:28 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:


Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Tuesday, March 26, 2013

Technology Outage Notification: E-mail

Status: Resolved
Outage reported at: 3/25/2013 10:03:44 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Messenger

Common effects:
     Can not logon
     Can not Access
     Can not log on

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: E-mail

Status: In Progress
Outage reported at: 3/25/2013 10:03:44 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Messenger

Common effects:
     Can not logon
     Can not Access
     Can not log on

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Friday, March 22, 2013

Technology Outage Notification: Web Services/Sites

Status: Resolved
Outage reported at: 3/20/2013 3:26:36 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Network Passwords     Outlook Client     Outlook OWA     Wireless     my.kumc.edu

Common effects:
     Can not log on

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Thursday, March 21, 2013

Technology Outage Notification: .

Status: In Progress
Outage reported at: 3/21/2013 7:42:39 AM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:


Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Wednesday, March 20, 2013

Technology Outage Notification: Web Services/Sites

Status: In Progress
Outage reported at: 3/20/2013 3:26:36 PM [Central Daylight Time (GMT-05:00)]
We were experiencing an issue with:
     Network Passwords     Outlook Client     Outlook OWA     Wireless     my.kumc.edu

Common effects:
     Can not log on

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Monday, February 18, 2013

Technology Outage Notification: Network

Status: Resolved
Outage reported at: 2/18/2013 2:14:20 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Internet Access

Common effects:
     Limited access

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: E-mail

Status: Resolved
Outage reported at: 2/15/2013 10:20:16 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Outlook Client

Common effects:
     Not working
     Can not access

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: E-mail

Status: In Progress
Outage reported at: 2/15/2013 10:20:16 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Outlook Client

Common effects:
     Not working
     Can not access

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Technology Outage Notification: .

Status: In Progress
Outage reported at: 2/18/2013 2:14:20 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:


Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Tuesday, February 12, 2013

Technology Outage Notification: Software

Status: Resolved
Outage reported at: 11/02/2013 08:07:38 [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Not working
     Can not search/view

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Monday, February 11, 2013

Technology Outage Notification: E-mail

Status: Resolved
Outage reported at: 2/11/2013 11:20:54 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Outlook Client

Common effects:
     Can not logon
     Can not access

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: E-mail

Status: In Progress
Outage reported at: 2/11/2013 11:20:54 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Outlook Client

Common effects:
     Can not logon
     Can not access

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Angel, Blackboard and Chalk Down RESOLVED

This is was resolved at approximately 11:40 am.  All systems appear to be working normally now.

Several sites including Angel, Blackboard, Chalk and CAS are currently inaccessible.  IR is working to resolve the problem as quickly as possible.  Thank you for your patience.

Technology Outage Notification: Software

Status: In Progress
Outage reported at: 2/11/2013 8:07:38 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     IDX

Common effects:
     Not working
     Can not search/view

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, January 31, 2013

Technology Outage Notification: PeopleSoft

Status: Resolved
Outage reported at: 1/31/2013 2:59:40 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Fin

Common effects:

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: PeopleSoft

Status: In Progress
Outage reported at: 1/31/2013 2:59:40 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Fin

Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, January 10, 2013

Technology Outage Notification: Telephone

Status: Resolved
Outage reported at: 1/10/2013 3:20:36 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     AVST

Common effects:
     Down

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: Telephone

Status: In Progress
Outage reported at: 1/10/2013 3:20:36 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     AVST

Common effects:
     Down

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Wednesday, January 9, 2013

Technology Outage Notification: E-mail

Status: In Progress
Outage reported at: 1/9/2013 11:54:33 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Active Sync (Mobile Devices)

Common effects:
     Can not sync

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Technology Outage Notification: Voicemail

We are currently experiencing an issue with the campus voicemail system.  Engineers are currently working on the issue but we do not expect the system to be fully operational until late morning today. (1/9/13)  The system is functioning with limited capacity.  Please refrain from accessing the voicemail system unless absolutely necessary.

 

The system is unavailable to take any new messages.  Any caller attempting to leave a message will receive a recorded message indicating that the person they are trying to reach did not answer the phone and the voicemail system is currently unavailable.

 

The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Friday, January 4, 2013

Technology Outage Notification: Web Services/Sites

Status: Resolved
Outage reported at: 1/4/2013 9:18:44 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     my.kumc.edu

Common effects:
     Can not log on

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: Web Services/Sites

Status: In Progress
Outage reported at: 1/4/2013 9:18:44 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     my.kumc.edu

Common effects:
     Can not log on

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Technology Outage Notification: Web Services/Sites

Status: Resolved
Outage reported at: 1/4/2013 8:21:44 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Internet Access     my.kumc.edu

Common effects:
     Can not log on to web site

Information Resources has resolved the problem. We apologize for the inconvenience and thank you for your patience. The Information Resources Blog is updated automatically. Subscribers to this blog receive automatic updates.

Technology Outage Notification: Web Services/Sites

Status: In Progress
Outage reported at: 1/4/2013 8:21:44 AM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Internet Access     my.kumc.edu

Common effects:
     Can not log on to web site

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.

Thursday, January 3, 2013

Technology Outage Notification: E-mail

Status: In Progress
Outage reported at: 1/3/2013 4:18:34 PM [Central Standard Time (GMT-06:00)]
We were experiencing an issue with:
     Outlook Client

Common effects:

Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible. The Information Resources Blog is updated automatically. If you subscribe to the blog, you will receive automatic updates.