Monday, June 25, 2012

Important Update Regarding the GroupWise to Exchange Email Migration

Information Resources will be making a change to the GroupWise System on June 29th, 2012 that may impact you.
If you have enabled the "Auto-Archive" feature for your GroupWise mailbox, this message applies to you and please read on. If you do not use the Auto Archive feature, this message does not apply to you and you may delete it. Also, if you are a Hospital Employee, this does not apply to you. If you are unsure if you are using the "Auto Archive" feature, you can check by following the next few steps:

1) Launch the GroupWise client
2) Select Tools from the main menu ---->Options---->Environment
3) Select the "Cleanup" tab
4) If any of the radio buttons next to "Auto Archive" are selected, then you have the feature enabled and need to read below.

In preparation for migrating email systems from GroupWise to Microsoft Outlook/Exchange, Information Resources will be disabling the Auto-Archive feature of GroupWise. This will happen on June 29th, 2012. After this date, any email message that you wish to place into the GroupWise Archive system will need to be done manually. We are making this change to ensure the successful migration of all email into the new email system.

To archive a GroupWise message manually, perform the following steps:
1) Launch the GroupWise client Select "Actions" from the menu (note: You can only have access to the GroupWise archive from on campus and using the client. GroupWise WebMail does not have the ability to access the GroupWise Archive)
2) Select "Move to Archive"
3) The message will now be placed in the GroupWise archive

Alternatively, you can archive a message(s) from the main message list in your GroupWise in-box by simply "right clicking" on the message you wish to archive with your mouse and selecting "Archive" from the list of options.

If you have any questions, please contact the Customer Support Helpdesk at 8-7995.
Thank you for your cooperation as we move forward with the very important GroupWise email conversion project.
Matthew Fuoco
Director, Telecommunications and Networking
The University of Kansas Medical Center