Monday, June 25, 2012

Important Update Regarding the GroupWise to Exchange Email Migration

Information Resources will be making a change to the GroupWise System on June 29th, 2012 that may impact you.
If you have enabled the "Auto-Archive" feature for your GroupWise mailbox, this message applies to you and please read on. If you do not use the Auto Archive feature, this message does not apply to you and you may delete it. Also, if you are a Hospital Employee, this does not apply to you. If you are unsure if you are using the "Auto Archive" feature, you can check by following the next few steps:

1) Launch the GroupWise client
2) Select Tools from the main menu ---->Options---->Environment
3) Select the "Cleanup" tab
4) If any of the radio buttons next to "Auto Archive" are selected, then you have the feature enabled and need to read below.

In preparation for migrating email systems from GroupWise to Microsoft Outlook/Exchange, Information Resources will be disabling the Auto-Archive feature of GroupWise. This will happen on June 29th, 2012. After this date, any email message that you wish to place into the GroupWise Archive system will need to be done manually. We are making this change to ensure the successful migration of all email into the new email system.

To archive a GroupWise message manually, perform the following steps:
1) Launch the GroupWise client Select "Actions" from the menu (note: You can only have access to the GroupWise archive from on campus and using the client. GroupWise WebMail does not have the ability to access the GroupWise Archive)
2) Select "Move to Archive"
3) The message will now be placed in the GroupWise archive

Alternatively, you can archive a message(s) from the main message list in your GroupWise in-box by simply "right clicking" on the message you wish to archive with your mouse and selecting "Archive" from the list of options.

If you have any questions, please contact the Customer Support Helpdesk at 8-7995.
Thank you for your cooperation as we move forward with the very important GroupWise email conversion project.
Matthew Fuoco
Director, Telecommunications and Networking
The University of Kansas Medical Center

Friday, June 22, 2012

Technology Outage Notification: Inbound Email Blocked : RESOLVED

Resolved:

A portion of valid email coming into the Medical Center between the hours of 5:41pm Thursday and 8:11am this morning was returned to the sender as undeliverable because of an issue on 1 of three spamfirewalls.  The sender should be able to resend any email that was not allowed through our system.

Monday, June 11, 2012

New Campus Email System Coming This Fall!

Email moving to Microsoft Outlook
The next generation of email is coming to your email box.

Starting this fall, Microsoft Outlook/Exchange will replace GroupWise, the email system used by nearly all entities on campus. Anyone using a kumc.edu address will retain their current email address, and their GroupWise data will be migrated to Exchange.
The change encompasses The University of Kansas Hospital and its off-campus locations, as well as Mid-America Cardiology; the University of Kansas Medical Center and its KU Wichita Medical Practice Association; and The University of Kansas Physicians.

IT leaders at those organizations say GroupWise was falling behind in a world where integration is vital. “In our business, it’s imperative that our communication systems work together,” said Matthew Fuoco, director of Telecommunications & Networking at the medical center. “Outlook/Exchange gives us that benefit.”  The market leader in business email systems, Outlook/Exchange integrates easily with SharePoint websites, telephone systems (including voice mail) and with outside business partners, including systems on the Lawrence campus.

“It also offers a more reliable and better integrated mobility solution, which is important for users of smart phones and other mobile devices,” said Sean Roberts, the hospital’s systems director of Information Technology.

Many new and enhanced features will be part of this migration including instant messaging, a robust webmail client, and better integration with 3rd party applications.  The migration to Outlook/Exchange is months away, but IT leaders wanted to unveil the plan now, to keep everyone in the loop.

Also, because all email, and calendars will migrate over to Outlook/Exchange, the early heads-up gives you plenty of time to start cleaning out those musty folders and archives that don’t need to make the jump to Outlook/Exchange.

As the migration to the new system nears, watch for many training opportunities as well as continuous online training.

The migration to Outlook/Exchange will be a major undertaking. IT groups at the hospital, the university and UKP will pilot the new system for several weeks, followed by a “big bang” migration weekend – currently slated for late fall.

Even after that weekend, the migration will stretch for several weeks.

Thursday, June 7, 2012

SharePoint: User Interface Update on July 9th

On Monday, July 9th, we will be updating all SharePoint sites to use the SharePoint 2010 user interface.
There's plenty of small, quick videos that explain the 2010 interface available from Atomic Learning, here: http://www.atomiclearning.com/highed/spoint10_basics
If you or members of your site would like to brush up on their SharePoint skills, there's online videos and three in-class training options provided by Information Resource's trainer. Internet Development is also available to consult with you on how best to design your site's layout, settings, and permissions for your group's use.