Friday, December 16, 2011

Forgot Password Link will be down on Sunday Dec. 18 from 9:00 PM to 10:30 PM

We will be doing some maintenance on the server that runs the Forgot password application on Sunday evening Dec. 18, 2011.  We should be finished by 10:30 PM

Thursday, December 15, 2011

This morning 12/15 the Help Desk has received a number of calls from users indicating the McAfee Antivirus detected and deleted a virus. This has been researched by Information Resourses and identified as a false positive by the antivirus software. This message will only be displayed if the computer you are using is running Windows XP. This does not occur on Windows 7 computers. A fix has been put in place but may take a few hours to propagate to all systems across campus. If you see this popup message just close the message box and hit cancel to the file restore prompt. This will clear the message and the system will run normally. If you still have questions or concerns you can contact the Customer Support Help Desk at 913-588-7995.

Friday, December 9, 2011

Blog Update

The Employee Self Service Portal will be down Friday December 9 to Sunday December 11 for a major upgrade.

Tuesday, December 6, 2011

Microsoft Office Work At Home Rights

Did you know that as a KUMC employee you can get Microsoft Office 2010 for your home computer at a greatly discounted cost? Under the Microsoft Work-At-Home program, all KUMC employees are eligible to buy one copy of Office 2010 at a greatly reduced price. To get your copy, log in to and then select the "Computing" tab. Then click on the link "Purchase Microsoft Office." That will take you to a special Microsoft website. Be sure to write down our program code. The program code can be found once you log in to

Friday, December 2, 2011

Outbound Internet Mail Delayed - Resolved 8:45pm

Outgoing email to the Internet was slow leaving the Medical Center between approximately 6:30pm and 8:30pm due to a looping rule.  As of 8:45pm the issue appears to have been resolved and all outgoing mail processed.