KUMC Information Resources

Tuesday, April 17, 2012

Technology Outage Notification: Some Inbound Email Delayed : RESOLVED

Resolved:

All delayed email has been processed.

It was determined around noon that one of the three Medical Center inbound email gateways was not processing email coming in from the internet. The delayed messages are currently being processed.

Technology Outage Notification: Some Inbound Email Delayed

It was determined around noon that one of the three Medical Center inbound email gateways was not processing email coming in from the internet. The delayed messages are currently being processed.

Wednesday, March 28, 2012

Technology Outage Resolved: Telephones

The off-campus calling problem has been resolved.

Technology Outage Update: Telephones

AT&T has discovered that our off-campus calling problem is due to an equipment failure in the central office that routes our inbound and outbound campus calls. They are working on the problem and hope to have it resolved within the next 30 minutes.

An update will be posted as soon as the issue is resolved.

Technology Outage: Telephones

We are currently experiencing a problem with both inbound and outbound calls to the campus. On-campus calls are functioning correctly. We have opened a critical ticket with AT&T and they are working quickly to resolve the problem.

We will update the blog when the problem is resolved.

Friday, March 16, 2012

Technology Outage Resolution: Telephones

Status: Resolved
Outage reported at: 3/16/2012 6:30 AM [Central Standard Time (GMT-06:00)]

Description: We are currently experiencing a campus wide telephone outage. The backup phone system is in use. Information Resources is aware of the issue and is currently working to resolve the problem as quickly as possible.

Technology Outage Notification: Telephones

Status: In Progress
Outage reported at: 3/16/2012 6:30 AM [Central Standard Time (GMT-06:00)]